A first glance at the dramas that take place during the incoming calls to the anonymous helplines of ERAN -Emotional First Aid. Aref, Marcella, Ziv and Lydia are volunteers and professionals, who have undergone extensive training and conducted countless conversations. They each have that one conversation they will never forget. Aref, a Druze manager of the Northern branch, receives a call from a young Druze who has been sent to... see more